Frequently Asked Questions

Yes we have FREE fast WIFI throughout the hotel and in all the rooms.

No, we are in a side street residential area that is not a busy road or noisy at night.

Does Naiades Marina have a private car park?

We do not have any private parking. However, the street has free parking all along and 150m after our hotel are free car parking spaces. At the Marina (200m away) there is a Car Park at 3 euros per day, all day.

We are only 1 minute away from the shops and 5 minutes’ walk away from the main Square.

Ammos beach is only 20m away and there are many other beaches within 5-15 minutes’ walk away.

Heraklion centre is 68km from Agios Nikolaos. It is slightly less to the airport and the journey time by car is 45 minutes on the highway.

The bus station is a short taxi ride away or 15 minutes walk. The nearest taxi rank is at the square. The reception staff will happily telephone a taxi for you and it will arrive at the hotel in minutes. This service is free of charge.

We speak Greek, English, Dutch, Russian and German.

CHECK OUT time is 08.00-12.00 midday and CHECK IN time is after 14.00. In summer we have 24 reception, so you can check in any time after 14.00.

We allow small pets in our hotel upon request. Personally, we adore pets, but not all guests at Naiades Marina are charmed by them. We appreciate your understanding.

The Naiades Marina Hotel is only partly accessible for guests in a wheelchair as we have a lift to all floors. Unfortunately, our property does not meet all requirements to be entirely wheelchair accessible. Shoud you need more detailed information, please email us at

Yes our water is safe to drink but we also have a water fountain and bottled water available.

Power supply in Greece / Crete is 220V. Sockets accept two-round pin plugs. Adaptors are readily available at any supermarket, or just ask our reception staff to help you.

Shop opening hours vary, but are usually from 9am – 11pm daily in summertime. Banks and post offices are open Mon – Fri from 08.00 – 14.00 hours. In winter season the shops are open 09.00-14.00 and on Tuesday, Thursday and Friday from 17.00-20.00 and Saturday 09.00-18.00

Crete has a Mediterranean climate with warm, dry summers and mild winters.

We would be happy to arrange car rental for you at very favorable prices and with a reliable company that we have worked with for many years. You can collect your car from the airport or the hotel and the process is efficient and quick.

We can arrange motorbike, moped and bicycle rental and we have a catalogue of different types for you to choose from. We use a reliable and established local company who would be happy to help you. Just ask at Reception.